Account Login — Fast and Secure

We provide a simple and secure Login flow for all users. To sign in, enter your registered email or username and your password on the Login page, then follow any additional verification prompts. If two-factor authentication (2FA) is enabled, you will be asked to provide the verification code generated by your authenticator application or sent via SMS.

If you forget your password, use the password recovery link on the login form. We will guide you through a verification process to reset your credentials safely. Our password recovery sequence is designed to protect accounts by verifying key identity information before allowing a reset.

We recommend using a strong and unique password, enabling 2FA where available, and keeping your contact details up to date to ensure smooth access to your account at all times.

We take account security seriously and ask players to do the same. Protect your login details, never share your password with others, and be cautious with emails that request personal information. Our official communications will never ask for your password or full payment details through email.

We support two-factor authentication to add an extra layer of protection. Activating 2FA makes unauthorized access significantly more difficult since a potential intruder would also need access to your authentication device or app.

• Use a unique, strong password for your account
• Enable two-factor authentication (2FA)
• Keep your email and phone number up to date
• Beware of phishing attempts and suspicious links

Occasionally players can face login problems due to forgotten passwords, outdated contact details, or browser settings. Ensure cookies and JavaScript are enabled and that you are using the latest version of your browser or our mobile app for the best experience. Clearing cached data can sometimes resolve unexpected errors.

If you suspect unauthorized activity on your account, contact us immediately. We can temporarily lock the account, help you change credentials, and investigate any unusual transactions. Quick reporting is essential to preserving account security and enabling timely remediation.

For persistent issues that cannot be resolved through self-service, our support team is ready to verify your identity and provide step-by-step assistance so you can restore access securely.

We perform identity verification for security and compliance. Verification may be required before account withdrawal or when certain activity thresholds are reached. The process helps us ensure safe payouts and prevents unauthorized or fraudulent activity.

Verification typically requires uploading government-issued identification and proof of address. We process documents promptly and securely, and only request information necessary for verification. All documents are handled in accordance with privacy and data protection standards.

Keeping your account verified reduces friction during withdrawals and demonstrates that you and only you can access funds held in the account.

• Use unique passwords and a reputable password manager
• Enable 2FA via authenticator app or SMS where available
• Do not share account details or private messages requesting sensitive data
• Keep your device software and apps up to date

Following these steps improves your online security and reduces the risk of unauthorized access. We aim to support you with best-practice advice and dependable platform protections.

We provide a secure recovery process in case you lose access to your account. Use the password reset link and follow the steps; you may be requested to verify identity details such as date of birth or recent transaction history. Our recovery flow balances convenience with protection to prevent account takeover.

If you are unable to complete automated recovery, contact support directly with verification information. We will work with you to restore access while maintaining strong safeguards to protect your funds and personal data.